Characteristics of a Good Performance Measurement System...

What do you believe are the key characteristics of a good performance measurement system? The first key characteristic of a good performance measurement system is that it cares about optimization rather than suboptimization. Under a good performance measurement system, an organization is viewed as a whole system which each part interrelated and interdependent. When making decisions, employees would take other departments into account and make sure their decisions is good to the whole company. Let me imagine the example of engine and transmission, if the company adopts a better performance measurement system, that is, management measures the overall results departments make together rather than the results each department make, I’m†¦show more content†¦Therefore, a good performance measurement system should measure what they can provide for customers, and the satisfaction of customers. The third key characteristic of a good performance measurement system is that it ca n find problems immediately, have people responded to it rapidly and inspire employees to raise problems. For example, Toyota designs the control in the work itself, so whenever a problem comes up, people can find it out. People at Toyota value problems solving, they go to the place where problem occurs to see by themselves. While watching and observing, they also ask why. Useful feedbacks usually come up when asking why and they can help employees do better jobs. Through such problems finding--problems solving--feedbacks way help enterprise works better. The fourth key characteristic of a good performance measurement system is that it can help build good teamwork spirits of employees. Under a good performance measurement system, Cooperation is more welcomed than competition. Employees no longer have to worry about whether they reach targets and whether they would be punished when they failed to reach the target. Without those fears, employees would be more willing to work everyday and keep good mood. Working atmosphere would be harmonious, and relationships between employees would be great. Besides, a good performance measurement system respect humanShow MoreRelatedThe Characteristics Of Balance Scorecard810 Words   |  4 PagesTitle: The Characteristics of Balance Scorecard that Influence Workers’ Job Satisfaction: A Study of University Staffs’ 1. Introduction 1.1 Background of the study This study examines about the relationship between the characteristics of balance scorecard and job satisfaction among university staffs’. Job satisfaction of the employees is an important element for an organization to ensure the quality of their performance. 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